u365bd Privacy Policy

1Introduction

u365bd is a trusted online casino and betting platform in Bangladesh. We give the highest priority to the privacy and protection of personal information of our users. This privacy policy ("Policy") explains how u365bd collects, stores, processes, uses, and protects your personal information.

This policy applies when you visit our website u365bd.cam, create an account, or use any of our services. We commit that your information will never be sold or distributed to third parties without authorization.

u365bd is committed to maintaining a safe and transparent digital environment for users in Bangladesh. This privacy policy has therefore been written in a simple, clear way so that you can fully understand everything with ease.

2What Information We Collect

We collect various types of information to ensure you have the best experience on the u365bd platform and to improve the quality of our services. The information collected is divided into the following categories:

2.1 Registration and Identity Information

When you create an account on u365bd, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may register)
• Mobile number
• Email address
• National ID card or similar government-issued identity document details (if verification is required)

2.2 Financial Information

We collect necessary financial information to process transactions. This includes:

• bKash, Nagad, Rocket, or bank account numbers (for transactions)
• Deposit and withdrawal history
• Transaction amounts and times
• Type of banking method

Important: u365bd does not store full credit card or debit card numbers, CVV, or PIN.

2.3 Usage and Technical Information

The following information is collected automatically while you use the platform:

• IP address and device identification information
• Browser type and operating system information
• Pages visited and time spent
• Gaming activity history (bet amounts, win and loss records)
• Login and logout times
• Referral source (the page you came from)

3Use of Information

u365bd uses collected information only for specific and lawful purposes. We use your information for the following:

3.1 Service Delivery and Account Management

• To create and manage your u365bd account
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses, promotions, and VIP rewards
• To maintain and improve the quality of gaming services
• To provide technical support and customer service

3.2 Security and Fraud Prevention

• To ensure account security and prevent unauthorized access
• To detect and prevent fraud, money laundering, and other illegal activities
• Age verification (to ensure services are provided only to users aged 21 and above)
• To implement responsible gaming policy

3.3 Communication and Notifications

• To send important account-related notifications
• To inform you about new promotions and offers (if you agree to receive this service)
• To notify you about service changes or policy updates

3.4 Compliance with Legal Obligations

Where required to comply with applicable laws, regulations, or directions from regulatory authorities, u365bd may be legally obligated to retain or disclose certain information.

4Sharing Information with Third Parties

u365bd does not sell your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances for the operation of our services:

4.1 Service Provider Partners

We work with trusted service providers for managing our technical infrastructure, processing payments (bKash, Nagad, Rocket, bank transfer), and supplying game software. These partners will only receive the information necessary to carry out their specific responsibilities and are bound to comply with the terms of our privacy policy.

4.2 Legal Obligations

u365bd may disclose information in accordance with a court order, a legal request from a government authority, or the requirements of applicable law. In such cases we will provide only the information that is legally required.

4.3 Business Transfers

If there is any change to u365bd's business structure in the future (merger, acquisition, etc.), user information may be transferred. In that case we will notify you in advance.

5Cookies and Tracking Technologies

Cookies and similar technologies are used on the u365bd website. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for the core functionality of the platform (maintaining login sessions, security verification).
• Functionality Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: Help analyse website usage patterns to improve service quality.

5.2 Cookie Control

You can control or reject cookies through your browser settings. Please note, however, that disabling cookies may cause some features of the u365bd platform to not work properly.

6Data Protection Measures

u365bd uses industry-standard technology and processes to protect your personal and financial information. Our protection measures include:

• SSL Encryption: All data transmission is secured through SSL/TLS encryption technology.
• Data Encryption: Stored sensitive information is protected through strong encryption algorithms.
• Access Control: Access to your information is restricted to authorized personnel only.
• Regular Security Reviews: Systems and processes undergo regular security testing.
• Two-Factor Authentication: An additional verification layer to protect your account.

Although we take the highest level of security measures, it is not possible to guarantee complete security when transmitting information over the internet. You are therefore advised to keep your account password private and to use a secure network.

7Your Rights

As a user of u365bd, you have certain important rights regarding your personal information:

7.1 Right to Access Information

You can request a copy of your personal information held by u365bd at any time. To make this request, contact our support team via live chat or email [email protected].

7.2 Right to Correct Information

If there is any incorrect information in your profile, you can request a correction. However, for security reasons some information will be changed only after a verification process.

7.3 Account Deletion Request

You can request to close your u365bd account. After account closure, some information may be retained for a specific period due to legal obligations and security reasons.

7.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or notifications at any time. To do so, change your account settings or email [email protected].

8Data Retention Period

u365bd retains your personal information only for as long as necessary. In determining the retention period, we consider the following:

• All information is retained while the account is active.
• After account closure, financial transaction records are retained for a specific period in accordance with applicable legal requirements.
• Some information may be retained for an extended period for fraud prevention and security purposes.
• After the necessary period has passed, information is securely deleted or anonymized.

9Protection of Minors

u365bd services are intended only for persons aged 21 or above. We do not knowingly collect any information from minors.

Age is verified at the time of registration, and if an account holder is found to be under 21 years of age, that account is closed immediately and the collected information is deleted.

If you believe that a minor is using a u365bd account, please contact [email protected].

10Changes to the Privacy Policy

u365bd may update this privacy policy from time to time. The policy may be revised due to changes in services, legal requirements, or business operations.

For significant changes, we will notify you in the following ways:

• Displaying a notice in a prominent location on the website
• Sending a notification to your registered email address
• Notifying you about the update at the time of login

If you continue to use u365bd after a revised policy is published, you will be considered to have accepted the changes. You are therefore advised to visit this page regularly.

11Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

We take your privacy seriously and are always ready to address your concerns. Thank you for staying with u365bd and using our trusted platform.